Materials, Care & Warranty
Omnia pieces are made with selected materials that vary by design and product type. This page explains the materials, jewelry care instructions, and the 6-month warranty coverage.
Warranty Coverage
Our warranty is designed to give you confidence while keeping the care instructions clear and simple.
6-Month Warranty Omnia provides a 6-month warranty covering the product shine and stones only, starting from the purchase date.
What It Covers The warranty applies to stone setting issues or loss of shine under normal use.
What It Does Not Cover The warranty does not cover damage caused by misuse, exposure to water, perfume, chemicals, scratches, breakage, or improper storage.
Shipping Costs If the warranty service is requested, the customer is responsible for the full shipping costs both ways.
925 Silver Designs Selected Omnia designs are made from 925 silver. Please check each product page for the exact material details.
Rhodium Plating Some designs are finished with rhodium plating to help maintain an elegant look, depending on the product material and style.
Selected Stones Our collections include zircon stones, simulated diamonds, and other selected stones according to each design.
Quality Check Every order is checked carefully before packaging and shipping to make sure it is ready for delivery.
Care Guide
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Storage Store your jewelry in its original box or velvet pouch away from moisture and sunlight.
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Cleaning Use a soft, dry cloth to gently polish the piece. Avoid chemical cleaners.
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Wearing Put on your jewelry after applying perfume and makeup. Remove before swimming or exercising.
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Maintenance For maintenance support, contact our customer care team to review the piece and suggest the best next step.
Need help?
Frequently Asked Questions
925 sterling silver contains 92.5% silver and 7.5% other metals added for strength. It is genuine silver alloy, not simply a silver-coloured coating.
No. Sterling silver is the underlying material; rhodium plating is a surface finish. A piece can be both. Rhodium plating alone does not identify the metal underneath.
No. “Lab-grown” describes how a stone was produced, not its identity. Diamonds, rubies and sapphires can all be laboratory-grown. Check the specific gemstone named in the product description.
Omnia Stores offers selected 925 sterling silver rings, necklaces, earrings, bracelets and jewellery sets through omniastores.ae / omniastores.com Check each product description for its metal, stone type, finish and available sizes.
Yes. Omnia offers bridal and occasion jewellery sets in different designs, colours and finishes. Materials and included pieces vary, so check the product description along with any ring and bracelet sizing options.
Yes. Omnia offers selected tennis bracelets in 925 sterling silver, including designs with moissanite or simulated diamonds. Compare the bracelet length, stone measurements and fastening before choosing your piece.
Simulated diamonds are stones used to resemble the appearance of diamond, but they are not diamonds. Different materials can be used, so check the product description for the specific stone type rather than relying on the term “simulated diamond” alone.
Yes. Selected Omnia sets include coordinated necklaces and earrings. Some designs also have other matching pieces. Check whether the items are sold together as a set or separately before ordering.
